Franchise orders that reach the ERP on their own, live in about a month

Tucano Coffee: coffee shop franchise. 60+ shops in 5 countries.

At a glance
The challenge
Orders from franchise partners, the ERP and the logistics partner were not connected.
What we built
A web order platform linked by API to the ERP and to the logistics partner's site.
The outcome
Live in about a month. Nothing is keyed in twice.
Before and after

What changed for Tucano Coffee.

Before
  • Franchise partners' orders had no single place to be taken and processed.
  • The ERP and the logistics partner's site were not linked to the orders.
After
  • Franchise partners order through one web platform.
  • Each order passes by API to the ERP and to the logistics partner.
  • The platform was live in about a month.
What we built

The work, piece by piece.

01

Order platform

A web platform where franchise partners place their orders and where those orders are processed.

02

Link to the ERP

An API connection that passes each order to the company's ERP.

03

Link to logistics

An API connection to the logistics partner's site, so delivery starts from the same order.

The result

What Tucano Coffee gained.

Orders are entered once and reach every system that needs them.
Less time spent on manual work, and fewer errors from re-entering data.
More orders handled without adding people.
The client's review describes delivery time, flexibility and quality as exceeding expectations.
Automation in practice

Tucano România

Franchise coffee shop network

ProjectAn automation between systems: a web platform takes orders from franchise partners and passes them by API to the company's ERP and to the logistics partner, with nothing keyed in twice. Live in about a month.

We worked with Loredan to build a web platform for taking and processing orders from Tucano România's franchise partners, including the API links to the ERP and the logistics partner's site.

The collaboration exceeded our expectations on delivery time, flexibility, responsiveness and proactivity. The quality of the work was equally at the highest level, both in internal feedback and in feedback from end users.

We confidently recommend LOLE Works for automation and for making the processes in your business more efficient.

Anna Siloci, Tucano România · Google review, translated from Romanian
In short

What did Lole Works do for Tucano Coffee?

Tucano Coffee is a coffee shop franchise with more than 60 shops in 5 countries. Lole Works built a web platform that takes and processes the orders Tucano România's franchise partners place with the company, and linked it by API to the company's ERP and to the logistics partner's site, so that an order entered once reaches both systems without being keyed in again. The platform was live in about a month.

In a public Google review, Anna Siloci of Tucano România wrote that the collaboration exceeded expectations on delivery time, flexibility, responsiveness and proactivity, and that the quality of the work was at the highest level in both internal feedback and feedback from end users.

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